Updated August 22, 2018
Dolphin Waterslides (“DWS” or “we”, “us”, “our”) believes in transparency and is committed to informing you, our online visitors and customers (“you”, “your”, or “user”), about how we treat your personal information and the rights and options that you have with regard to your personal information.
Who Is Responsible For Your Personal Information?
DWS has certain responsibilities with regard to the personal information that you provide to us through our Websites.
If you are a user in in the European Union (the “EU”) or European Economic Area (“EEA”), DWS will be the controller of the personal information we collect from you for purposes of the E.U. General Data Protection Regulation, 2016/679 (the “GDPR”).
What Personal Information Do We Collect and Why
We may collect and processing the following personal information from you for the following purposes:
|Category||Types of Data and Purpose|
|Contact Information / Feedback / Questions||When you submit feedback to us, contact us for support, or ask us questions, through any Website form or our email address provided on the Website, we collect your first and last name, company email address, company postal address, telephone number, and/or other contact information necessary to respond to your feedback, provide support, or answer your question.|
|Business Information||When you seek services from us in the course of our contractual or customer relationships between you and/or your organization, we collect business contact information and other personal information in order to provide you with the services you have requested.|
|Financial and Payment Information||When you purchase goods or services from with us, we may collect your bank account and other data necessary to process payments, including credit card numbers, security codes, expiration dates, and other related billing information.|
|Location Information||When you use our Website, we may collect information about your visit for advertising, analytics and to serve content and to protect our Website and services. Location information collected may include your Internet Protocol (IP) address or device ID.|
|Cookies||When you visit our Website, we may collect cookies and use similar technologies to, among other things, provide you with a more personal and interactive experience on our Website, to improve our marketing efforts, and for usage analytics for our Website (e.g., page response times, download errors, length of visit, webpages visited, etc.). Please see our Cookies and Similar Technologies Policy for more information. If you choose to disable cookies and similar technologies, you may not have access to the full range of areas and features of our Website.|
|Automated Information||When you visit our Website, we automatically collect information from your browser or your mobile device, such as Internet Protocol (IP) address or unique device identifier, cookies and data about which pages you visit in order to allow to operate and provide the Website and our services. This information is used to protect our Website and services and to keep the Website secure, to analyze and improve our Website and services and understand how the Website works for users, and to provide advertising to you and a more personalized experience for our users. To learn more about our collection of technical data, please visit our
|Email Interconnectivity||If you receive email communications from us, we may use certain tools to capture data related to when you open our message, click on any links or banners it contains and make purchases. We use this information to enhance our marketing efforts.
|Employment||If you apply for a job, or become an employee, we collect personal information necessary to process your application or employment. This may include, among other things, your contact information, your social security number, employment history, etc.
|Marketing / Mailing List||When you sign up for our marketing or mailing list, we collect your contact information, including your email address, phone number, and/or postal address, when necessary to contact you in the way(s) that you request in order to fulfill your request.|
|Order Placement||When you place an order with or purchase goods or services from us, we collect your name, billing address, shipping address, email address, and contact details, shipping preferences, and payment information as necessary to process your order.|
|Images||Our Website’s interactive features may offer you the option to upload an image to our Website, please note that if you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Other visitors to the Website can download and extract any location data from images on the Website.|
|Sensitive Personal Information||We do not collect sensitive personal information from you. In the event, we inadvertently receive sensitive personal information from you, we will promptly delete it.|
How Will We Use Your Personal Information?
In addition to the uses described above, we use the personal information collected in an effort to improve your experience on the Website, to provide services to you, and to communicate with you about the information you have requested. We may also use personal information to help target specific offers to you and to help us develop and improve our Website and services. Additionally, we may use your personal information in the following ways:
- To provide you with services you have requested and to manage our relationship with you, including administering your account, processing payments, accounting, auditing, billing and collection and taking other steps necessary to the performance of our business relationship with you;
- To present and improve Website contact and functionality;
- To determine user interests, needs and preferences;
- To provide notice of changes to our Website or the services we offer or provide through it;
- To conduct research and analysis;
- To develop new products and services;
- To manage and maintain the security of our Website and services;
- To market our services to you. We will only provide you with marketing-related information after you have, where legally required to do so, opted in to receive those communications and having provided you with the opportunity to opt-out of such communications at any time.
- To comply with our legal and compliance obligations, including maintaining records, performing compliance audits, etc.
- For insurance purposes;
- To exercise and defend our legal rights, or to comply with court orders;
- To respond to requests from public and government authorities;
- For any other purpose related to and/or ancillary to any of the purposes and uses described in this Policy for which your personal information was provided to us;
- In any other way we may describe when you provide the information; and
- For any other purpose to which you have consented.
We may process your personal information in connection with any of the purposes and uses set out in this Policy on one or more of the following legal grounds:
- because we have a necessary and legitimate interest in doing so to perform the services you have requested, to comply with your instructions or other contractual obligations between you and us;
- to comply with our legal obligations as well as to keep records of our compliance processes;
- because our legitimate interests, or those of a third party recipient of your personal information, makes the processing necessary, provided those interests are not overridden by your interests or fundamental rights and freedoms;
- because you have chosen to publish or display your personal information on a public area of the Website, such as blog or comment area;
- because it is necessary to protect your vital interests;
- because it is necessary in the public interest; or
- because you have expressly given us your consent to process your personal information in a particular manner.
We do not use your personal information for making any automated decisions affecting or creating profiles other than as described above and welcome your questions and feedback about the nature and lawful bases of our processing activities.
Disclosure Of Your Personal Information
We do not sell, rent, or lease your personally identifiable or business information to third parties. We may, however, share your personal information for the following reasons:
|Public Areas||Some areas of our Website provide the opportunity to post comments or reviews in a public forum. If you decide to submit your personal information in these areas, you do so at your own risk and acknowledge that the information will be made available for public viewing.
When visitors leave comments on the Website we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
|Job applications and Employment||If you apply for a job with us, we may disclose personal information necessary to process your application or employment. This may include, among other things, your contact information, your social security number, employment history, etc. in accordance with applicable law.|
|Feedback / Support / Inquiries||If you provide us with feedback, contact us for support, or ask us questions via web form, telephone, email, or other method allowed by our Website, we will collect and may disclose your name, email address, other contact information and other information as needed to respond to your feedback, request for support, or answer your question.|
|Employees, business affiliates, and intermediaries||We may disclose your personally identifiable information to our affiliates, subsidiaries, and their respective officers, directors, employees, accountants, attorneys, independent contractors, and agents, or with our business partners, all of whom are bound by all of the confidentiality and other data processing protections and practices described in this Policy, and only do so as in accordance with applicable law and as required by our legitimate business operations.|
|Mailing List and Newsletters||When you sign up for one of our mailing lists or newsletters, we disclose your contact information, including your name, company name, email address, postal address, and telephone, as necessary to complete and process your sign up and manage subscription.|
|Service Providers||We may share your personal information with our Service Providers. Among other things, Service Providers may help us to administer the Website, support our provision of products and services requested by you, provide technical support, send marketing and promotions and communicate with you about our products and services, payment processing issues, and other legitimate purposes permitted by law.|
|Corporate Change||We may sell, transfer or otherwise share some or all of our assets in connection with a merger, reorganization or sale of assets, or in the event of bankruptcy, without your permission. In such an event, personally identifiable information may among the assets transferred.|
How Long Do We Store Your Personal Information?
DWS will retain your personal information for as long as needed to fulfill the purposes for which it was collected. We also will retain and use your personal information as long as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets, provide our services, and enforce our agreements.
When we no longer have a purpose to retain your personal information, we will security destroy your personal information in accordance with applicable law and our policies.
Security Of Your Personal Information
DWS has put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorized manner, altered or disclosed. While our security measures seek to protect your personal information in our possession, no security system is perfect and DWS cannot promise that your personal information will remain absolutely secure in all circumstances.
The safety and security of your personal information also depends on you. Where you use a password for access to restricted parts of the Website, you are responsible for keeping the password confidential. Do not share your password with anyone.
If a security breach causes an unauthorized intrusion into our Website or systems that compromises your data, we will notify you and any applicable regulator when we are required to do so by applicable law.
Updating Your Personal Information
If you of the personal information you have provided to us changes, please let us know. For instance, if your email changes, you wish to cancel any request you have made of us, or if you become aware of inaccurate personal information about you, use our Contact Us details to update your information. You may also edit your account details if you have a user account through our Website.
We are not responsible for any losses arising from any inaccurate, inauthentic, deficient or incomplete personal data that you provide to us.
Your Rights To Access And Control Your Personal Information
Please use the Contact Us details at the end of this Policy to exercise your rights and choices under this Policy.
Right of Access. If required by law (e.g., under the GDPR), upon request, we will grant reasonable access to the personal information that we hold about you.
Accuracy. Our goal is to keep your personal information accurate, current and complete. Please contact us if you believe your information is not accurate or changes.
Right to Object. In certain circumstances, as permitted under applicable law, you have the right to object to the processing of your personal information and to ask us to erase or restrict our use of your personal information. If you would like us to stop using your personal information, please contact us and we will let you know if are able to agree to your request.
Right to Erasure and Deletion of Your Personal Information. You may have a legal right (for instance, if you are located in the EU or EEA under the GDPR) to request that we delete your personal information when it is no longer necessary for the purposes for which it was collected, or when, among other things, your personal information has been unlawfully processed. All deletion requests should be sent to the address noted in the Contact Us section of this Policy.
We may decide to delete your personal information if we believe it is incomplete, inaccurate or that our continued storage of your personal information is contrary to our legal obligations or business objectives. When we delete personal information, it will be removed from our active servers and databases and our Website, but it may remain in our archives when it is not practical or possible to delete it. We may also retain your personal information as needed to comply with our legal obligations, resolve disputes, or enforce any agreements.
Right to Withdraw Consent. If you have provided your consent to the collection, processing and transfer of your personal information, you have the right to fully or partially withdraw your consent. To withdraw your consent, please notify us using the information in the Contact Us section of this Policy and you may follow opt-out links on any marketing communications sent to you.
Once we have received notice that you have withdrawn your consent, we will no longer process your information for the purpose(s) to which you originally consented unless there are compelling legitimate grounds for further processing that override your interests, rights, and freedoms or for the establishment, exercise or defense of legal claims.
Withdrawal of consent to receive marketing communications will not affect the processing of personal information for the provision of our services.
Right to Complain. If you believe that your rights relating to your personal information have been violated, you have a right to lodge a complaint with the applicable enforcement authority or seek a remedy through the courts. You may also lodge a complaint with us by contacting us using the information provided in the Contact Us section of this Policy.
California Residents. California residents may be entitled to ask us for a notice describing what categories of personal information (if any) we share with third parties or affiliates for those parties to use for direct marketing. If you are a California resident and would like a copy of such notice, please submit a written request to us using the information in the “Contact Us” section of this Policy.
European Union or European Economic Area Residents. If you are located in the EU or EEA and believe we have not processed your personal information in accordance with applicable provisions of the EU GDPR, you may lodge a complaint with your local data protection or supervisory authority.
Cross-Border Transfers of Personal Information
DWS is located and established in the United States and therefore, your personal information may be transferred to, stored or processed in the United States. While the data protection, privacy and other laws of the United States might not be as comprehensive as those in your country, we take necessary and appropriate steps to protect the security and privacy of your personal information. By using our Website or requesting services from us, you understand and consent to the collection, storage, processing and transfer of your personal information to our facilities in the United States and those third parties with whom we share it as described in this Policy.
Residents of the EU / EEA. We rely on recognized legal bases to lawfully conduct cross-border transfers of personal information outside of the European Union (EU) and European Economic Area (EEA), such as your express informed consent (as noted above), when transfer is necessary for us to deliver services pursuant to an agreement or contract for services between DWS and you, or when the transfer is subject to safeguards that assure the protection of your personal information, such as the European Commission’s approved standard contractual clauses.
Links To Other Websites
This Website may contain links to, and media and other content from, third party websites. These links are to external websites and third parties with which we have no relationship. If you click on an embedded third-party link, you will be redirected away from this Website to the external third-party website. You can check the URL to confirm that you have left this Website.
DWS cannot and does not (i) guarantee the adequacy of privacy, security, practice content or media provided by third parties or their websites, (ii) control third parties’ independent collection or use or your personal information, or (iii) endorse any third party information, products, services or websites that may be reached through embedded links on this Website.
The Children’s Online Privacy Protection Act (“COPPA”), as well as other data privacy regulations, restrict the collection, use, or disclosure of personal information from and about children on the internet. Our Website and the services are not directed to children aged 16 or younger, nor is information knowingly collected from children under the age of 16. No one under the age of 16 may access, browse, or use the Website or provide any information to or on the Website. If you are under 16, please do not use or provide any information on this Website. If we learn that we have collected or received personal information from a child under the age of 16 without a parent’s or legal guardian’s consent, we will take steps to stop collecting that information and delete it.
For more information about COPPA, please visit the Federal Trade Commission’s website at: https://www.ftc.gov/enforcement/rules/rulemaking-regulatory-reform-proceedings/childrens-online-privacy-protection-rule.
We reserve the right to update and change this Policy from time to time in order to reflect any changes to the way in which we treat your personal information or in response to changes in the law. We will post any changes we make to this Policy on this page. If we make material changes to how we treat your personal information, we will notify you through a notice on the website home page and through email communication, when appropriate. The date this Policy was last revised is identified at the top of this Policy.
If you have questions or comments about this Policy, wish to access personal information we hold about you; believe the personal information we have about you is incorrect, or wish to lodge a complaint with us about how we have handled your personal information, please contact us using the contact details below and we will do our best to assist you:
PO Box 486
334 East Main Street
Adamsville, TN 38310
Phone number: (731) 632-1407
Contact form available at: https://www.dolphinwaterslides.net/contact/